Dear Valued Customer,
Due to road closures in British Columbia, order delivery times may be delayed.
We thank you for your patience and cooperation during this time.
Rieker Canada Team
Chers clients, chères clientes,
En raison des fermetures de routes en Colombie-Britannique, les délais de livraison des commandes peuvent être retardés
Nous vous remercions par avance de votre patience et de votre coopération durant cette période incertaine.
Équipe de Rieker Canada
Please note that orders placed during Holiday hours and weekends will not be processed until the next business day.
For orders processed during the holiday months of November and December, returns will be accepted until January 31, 2022.
We only ship to Canadian addresses and Post Offices Boxes with a valid Canadian postal code. Shipment outside of Canada is currently not possible. All our parcels are handled by Canada Post. We currently offer free shipping and return postage. A restocking fee of $7.00 per pair applied when returning items.
Once you’ve placed your order, please allow up to 2 business days for handling time.
The following Canada Post shipping guidelines are as follows:
Regular Shipping – Free
Local (Ontario) = 2-3 business days
Regional (Quebec) = 2-3 business days
National (West and East Coast) = up to 9 business days
Remote Canadian Locations = up to 14 business days
Express & Priority Shipping – Additional Charge
Express Local (Ontario) = 1-2 business days
Express Regional (Quebec) = 1-2 business days
Express National (West and East Coast) = 2-3 business days
Express Remote Canadian Locations = up to 7 business days
A few exceptions
Shipping is not available to A.P.O/F.P.O. Some exclusions apply for air stage drop points and remote location.
We currently accept all major credit cards.
To view our returns procedure please click here or click the returns information link at the bottom of the website.