COVID-19, What This Means for Rieker Customers

Rieker Canada is proud of its responsibility to ensure a safe and active environment. Selling quality and comfortable shoes has always been Rieker’s objective. Now with rieker.ca, Rieker aims to sell to customers from the comfort of their own home. Shoe shopping will hold its excitement and maintain its credibility. Through the offer of free shipping and returns, that means no restocking fees, customers are able to feel comfortable with their purchase.

With the COVID-19 outbreak, our organization is practicing social distancing from home to help prevent the spread. Rieker Canada appreciates the patience customers have given while waiting for query responses and order shipments. The Rieker Team continues to remain optimistic and present for quality communications, despite the closing of the Rieker Canada office.

With the first round of essential services underway, Rieker begins to transition back into full-time staff and support. As retail stores begin to open, we continue to have faith that the necessary steps are followed. Our retailers will ensure that their store locations are clean and welcome for customers. Though, some retailers have chosen to move their inventory online and promote curb-side pick-up. To find out individual store hours and the available shopping options for each retailer (curb-side pick-up, online orders, walk-in access), locate your local Rieker store by visiting shoprieker.ca.

Rieker is still available for you. The customer service contact form is open for any questions you may have, and success story feedback is always appreciated. Rieker encourages you to share any future promotions with your friends and family. Don’t forget to subscribe for future updates and news, and continue to support Rieker with the hashtag #RiekerCanada. For any retailer updates on store openings, follow us on Facebook and Instagram to catch our story.

Stay safe and shop Rieker comfortably.